Shipping Policy

1. Order Processing Timeframe

​

Orders placed on My Morbid Manor will be processed within 1-2 business days from the date of purchase. During peak seasons or promotional events, processing times may be subject to change. However, we will do our best to process orders promptly and ensure a smooth shipping experience for you.

​

2. Shipping Costs

​

Shipping costs will vary depending on the delivery location, shipping method selected, and the weight/size of the items in the order. The shipping costs will be calculated and displayed during the checkout process before the order is finalized.

​

3. Domestic Shipping Solutions

​

For domestic orders within the United States, My Morbid Manor offers the following shipping options:

A. Standard Shipping: This option typically takes 7-10 business days for delivery.

B. Expedited Shipping: Customers who need their orders delivered faster can choose expedited shipping, which takes approximately 3-6 business days.

​

4. International Shipping Solutions

​

For international orders outside the United States, My Morbid Manor provides the following shipping options:

​

A. Standard International Shipping: This option generally takes 10-14 business days for delivery, but please note that customs processing times may affect the delivery timeframe.

B. Express International Shipping: Customers can opt for express international shipping for faster delivery, usually taking around 7-10 business days. Customs procedures may still cause slight delays.

​

5. Service Interruptions

​

While we strive to provide a seamless shipping experience, there may be instances of service interruptions beyond our control. Such interruptions could include, but are not limited to:

​

A. Weather Conditions: Severe weather events may affect shipping carriers and result in delayed deliveries.

B. Customs and Import Regulations: International orders may experience delays due to customs clearance procedures in the destination country.

C. Holidays: National holidays or festive seasons may lead to processing and delivery delays.

D. Carrier Delays: On rare occasions, shipping carriers may experience unforeseen delays in their operations.

​

6. Order Tracking

​

Upon purchasing a My Morbid Manor product, you will receive an email with a shipment tracking number. You can use this tracking number to monitor the status of your shipment and estimated delivery date.

​

7. Order Status and Customer Support

​

If you have any questions about your order status, shipping, or any other inquiries, you can contact our customer support team at customercare@mymorbidmanor.com

We are committed to providing timely assistance and addressing any concerns you may have.

​

8. Customs and Duties

​

For international orders, please be aware that customs duties, taxes, and fees may apply. These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost. Customs policies vary by country, so we recommend checking with your local customs office for more information.